Shipping and Delivery

Shipping & Delivery Policy

Effective Date: May 30, 2026

Introduction

This Shipping & Delivery Policy outlines the shipping process, delivery timelines, and related terms for products and distributorship materials offered by Herbal Brio Wellness Private Limited under the brand LUB DUB.

By placing an order or submitting a business enquiry, you agree to the terms mentioned in this policy.

Company Information

Company Name: Herbal Brio Wellness Private Limited
Brand Name: LUB DUB
Business Category: Pharmaceuticals (PCD)
Address: SAI SAPPHIRE, POWAI VIHAR COMPLEX, POWAI, MUMBAI 76
Contact Person: Manoj Brijlal Mishra
Phone: 9833727846
Email: manojbmishra4000@gmail.com

Order Processing

  • All orders are processed after successful confirmation and payment verification.

  • Orders are typically processed within 1–3 business days.

  • Orders placed on weekends or public holidays may be processed on the next working day.

  • Bulk distributorship or wholesale orders may require additional processing time.

Shipping Coverage

Herbal Brio Wellness Private Limited currently offers Pan-India shipping and delivery support.

We work with reliable courier and logistics partners to ensure timely and secure delivery of products.

Estimated Delivery Timeline

Estimated delivery timelines may vary depending on the delivery location:

  • Metro Cities: 3–5 business days

  • Tier 2 & Tier 3 Cities: 5–8 business days

  • Remote Locations: 7–10 business days

Delivery timelines are approximate and may vary due to:

  • Weather conditions

  • Courier delays

  • Public holidays

  • Government restrictions

  • Unforeseen logistical issues

Shipping Charges

  • Shipping charges may vary depending on order quantity, delivery location, and courier availability.

  • Any applicable shipping charges will be communicated during order confirmation.

  • Special shipping charges may apply for bulk or distributorship orders.

Order Tracking

Once the order is shipped, tracking details may be shared through phone, email, or WhatsApp, wherever applicable.

Customers are requested to provide accurate contact details for smooth communication and delivery updates.

Delivery Attempts

Courier partners may attempt delivery multiple times. If the customer is unavailable during delivery attempts, the shipment may be returned or delayed.

Customers are advised to ensure availability at the provided delivery address.

Damaged or Incorrect Deliveries

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery.

Customers may be required to share:

  • Order details

  • Product images

  • Packaging images

  • Invoice copy

Our support team will review the issue and provide appropriate assistance.

Delayed Deliveries

While we strive to ensure timely delivery, Herbal Brio Wellness Private Limited shall not be held responsible for delays caused by third-party logistics providers or circumstances beyond our control.

International Shipping

Currently, we primarily operate and deliver within India. For international business or export enquiries, customers may contact us directly.

Contact Us

For shipping or delivery-related support, please contact:

Herbal Brio Wellness Private Limited
Brand: LUB DUB
Phone: 9833727846
Email: manojbmishra4000@gmail.com
Address: SAI SAPPHIRE, POWAI VIHAR COMPLEX, POWAI, MUMBAI 76

Policy Updates

Herbal Brio Wellness Private Limited reserves the right to update or modify this Shipping & Delivery Policy at any time without prior notice.

Users are encouraged to review this page periodically for updates.